Returns & Refunds

Shop with Confidence

At Get My Deal, your satisfaction is our priority. If you're not completely happy, we've made our return process as simple as possible.

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1. Eligibility

  • Unused, undamaged, in original packaging.
  • Request within 14 days of delivery.
  • Valid proof of purchase required.
*Perishables/Custom items excluded.
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2. How to Initiate

Log in to your Account > My Orders > Request Return.

Our team will review and provide instructions within 24-48 hours.

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3. Return Shipping

Customers cover shipping unless the item is defective. We recommend using a trackable method to ensure your refund is processed safely.

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4. Refund Process

Processed within 7–10 business days to your original payment method after inspection.

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5. Exchanges

The fastest way to exchange is to return your item and place a new order. Contact support for direct exchange eligibility.

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6. Defective Items

Arrived broken? Contact us immediately with photos. We will arrange a replacement at no cost to you.

Need Help?

Our friendly support team is ready to assist you.

Get My Deal | 182–184 High Street North, East Ham, London, E6 2JA